General Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of services provided by Graboyes Commercial, a business operated by Graboyes, LLC, located at 171A Rittenhouse Circle, Bristol, PA 19007. By accessing or using our services, you agree to be bound by these Terms.

  1. Services: We provide commercial solutions and related services. Details of specific services will be outlined in individual agreements.
  2. User Responsibilities: You agree to use our services lawfully and not to engage in any activity that may harm our business or other users.
  3. Payment Terms: Payment terms will be specified in service agreements. Late payments may incur additional charges.
  4. Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  5. Governing Law: These Terms are governed by the laws of the Commonwealth of Pennsylvania.
  6. Amendments: We reserve the right to modify these Terms at any time. Continued use of our services constitutes acceptance of the modified Terms.

Privacy Policy

Graboyes Commercial respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

  1. Information Collection: We may collect personal information such as name, contact details, and service preferences when you interact with us.
  2. Use of Information: Your information is used to provide and improve our services, communicate with you, and comply with legal obligations.
  3. Data Sharing: We do not sell your personal information. We do not share your mobile data with third parties for marketing or promotional uses beyond delivering the service.
  4. Data Security: We implement reasonable security measures to protect your data from unauthorized access.
  5. Your Rights: You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.
  6. Changes to Policy: We may update this Privacy Policy periodically. Changes will be posted on our website.

Text Messaging Terms of Use

By “Opting In” to or using a “Text Message Service” (as defined below) from Graboyes Commercial, you accept these Terms & Conditions.

This agreement is between you and Graboyes, LLC, doing business as Graboyes Commercial, located at 171A Rittenhouse Circle, Bristol, PA 19007. All references to “Graboyes Commercial,” “we,” “our,” or “us” refer to Graboyes, LLC.


DEFINITIONS

  • “Opting In,” “Opt In,” and “Opt-In” refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
  • “Text Message Service” includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

CONSENTING TO TEXT MESSAGING

By consenting to receive text messages from us, you agree to these Text Messaging Terms and Conditions, as well as our General Terms & Conditions as well as our Privacy Policy above, incorporated herein by reference.


E-SIGN DISCLOSURE

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.


Text Message Service Privacy Policy

We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn’t limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Nonetheless, we reserve the right to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn’t intended to modify our general Privacy Policy, incorporated by reference above.


COSTS OF TEXT MESSAGES

We do not charge you for the messages you send and receive via this text message service. However, message and data rates may apply depending on your plan with your wireless or other applicable provider.


FREQUENCY OF TEXT MESSAGES

This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request)


TYPES OF MESSAGES YOU MAY RECEIVE

.When you opt in, you may receive:
– Appointment reminders
– Account notifications (e.g., confirmations, updates)
– Conversational/support responses (e.g., replies to HELP requests)


SIGN-UP METHOD

You may opt in to receive text messages from us by (a) sending us a text message first, or (b) providing verbal consent during a phone call with our staff.

By providing your mobile number and opting in, you consent to receive SMS communications from us.


OPTING OUT OF TEXT MESSAGES

If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.


CONTACT US

For support, please contact us at [email protected].